Last Updated: September 30, 2026
At Riwaj Collection, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or contact us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
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Your name
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Phone number
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Email address
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Shipping and delivery address
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Billing information
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Order and purchase details
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Information you provide when contacting customer support
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Website usage information, such as your browser, device, IP address, and pages visited
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
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Process and fulfill your orders
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Deliver your purchased products
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Contact you regarding your order
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Confirm orders and delivery details
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Respond to your questions or customer service requests
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Process payments where applicable
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Improve our website, products, and services
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Prevent fraud, misuse, or unauthorized activity
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Send promotional messages or offers when permitted and where you have agreed to receive them
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Comply with applicable legal and regulatory requirements
3. Payment Information
When you make a payment through our website, payment information may be processed by third-party payment providers.
Riwaj Collection does not intentionally store complete credit or debit card details on its own servers unless specifically required for a legitimate business or legal purpose.
Payment providers may have their own privacy policies and security practices.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers when required to operate our business, including:
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Courier and delivery companies
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Payment service providers
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Website hosting and technical service providers
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Customer support or communication services
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Analytics and security providers
These parties receive only the information reasonably necessary to perform their services.
We may also disclose information when required by law, legal proceedings, government authorities, or to protect the rights, safety, and security of our customers and business.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
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Remember your preferences
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Keep items in your shopping cart
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Understand how visitors use our website
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Improve website performance
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Provide relevant website functionality
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Measure advertising and marketing performance
You can adjust your browser settings to block or delete cookies. However, some website features may not work properly if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Complete and maintain records of your orders
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Provide customer support
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Meet legal, accounting, or regulatory requirements
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Resolve disputes
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Prevent fraud or misuse
When information is no longer required, we may securely delete or anonymize it.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
9. Children's Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
10. Your Privacy Choices
Depending on applicable law, you may have the right to:
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Request access to personal information we hold about you
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Ask us to correct inaccurate information
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Request deletion of information where legally applicable
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Withdraw consent for certain communications
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Opt out of promotional messages
To make a privacy-related request, please contact us using the information provided below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements.
Any changes will be posted on this page with an updated Last Updated date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Riwaj Collection
Website: riwajcollection.com
Email: riwajcollection@gmail.com
Phone: +923001714772
Address: Pakistan
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.