Last Updated: September 30, 2026
Welcome to Riwaj Collection. By accessing or using our website and purchasing our products, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.
1. About Our Store
Riwaj Collection is an online store offering unstitched women's clothing and related fashion products in Pakistan.
These Terms & Conditions apply to all visitors, customers, and users of our website.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unauthorized activities
- Attempt to interfere with or damage the website
- Copy or reproduce our website content without permission
- Use automated systems to access or collect information from the website
- Provide false or misleading information when placing an order
We reserve the right to restrict or terminate access to the website if we believe it is being misused.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, prices, and other information displayed on our website are accurate.
However, actual colors may appear slightly different depending on your device, screen settings, lighting, or photography conditions.
Because our products may involve printed, dyed, embroidered, or other fabric materials, minor variations in color, pattern placement, texture, or appearance may occur.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after you place an order, we may contact you to discuss an alternative product or cancel the unavailable item.
We reserve the right to limit the quantity of products that can be purchased by a customer.
5. Prices
Product prices are displayed on our website in Pakistani Rupees (PKR), unless stated otherwise.
We reserve the right to change product prices, discounts, promotions, or other pricing information at any time without prior notice.
A price change will not normally affect an order that has already been confirmed, unless there is an obvious pricing or technical error.
6. Orders
When you place an order, you agree to provide accurate and complete information, including your name, phone number, and delivery address.
After receiving your order, we may contact you to confirm the order and delivery details.
An order is considered confirmed once it has been accepted by Riwaj Collection.
We reserve the right to cancel or refuse an order in certain circumstances, including:
- Incorrect or incomplete customer information
- Product unavailability
- Suspected fraudulent activity
- Incorrect pricing caused by a technical or human error
- Repeated refused or undelivered orders
- Other circumstances that prevent us from fulfilling the order
7. Cash on Delivery Orders
For Cash on Delivery (COD) orders, payment is collected when the parcel is delivered, where COD is available.
Customers are responsible for providing an accurate delivery address and phone number and for being available to receive their order.
Repeated refusal of confirmed COD orders may result in restrictions on future COD orders.
8. Shipping and Delivery
Delivery times, charges, and available locations are described in our Shipping & Delivery Policy.
Delivery times are estimates and may be affected by courier delays, weather, public holidays, operational issues, or circumstances beyond our control.
9. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to our applicable policies:
- Return & Exchange Policy
- Refund Policy
Customers should review these policies before placing an order.
10. Intellectual Property
All content on the Riwaj Collection website, including text, product images, graphics, logos, designs, and other materials, is owned by or licensed to Riwaj Collection unless otherwise stated.
You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.
11. Third-Party Services
Our website may use third-party services such as payment providers, courier companies, analytics services, or other technology providers.
Third-party services may have their own terms and privacy policies. Riwaj Collection is not responsible for the policies or practices of independent third-party services.
12. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or completely free of errors.
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
13. Limitation of Liability
To the extent permitted by applicable law, Riwaj Collection will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical problems, internet interruptions, or events outside our control.
Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated Last Updated date.
Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.
15. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Riwaj Collection
Website: riwajcollection.com
Email: riwajcollection@gmail.com
Phone: +923001714772
Address: Pakistan